Anti-Money Laundering (AML) Policy
Last updated: 8 July 2026
GoExch9 is committed to preventing its service from being used for money laundering, terrorist financing, or any other financial crime. This policy describes the controls applied to every account and every transaction.
1. Core Principles
- Funds must originate from the player's own bank account or UPI ID.
- Withdrawals are paid only to the registered account of the depositing player — never to a third party.
- Deposits and withdrawals through anonymous or untraceable channels are refused.
- Suspicious patterns are investigated, and accounts may be frozen pending review.
2. Identity Verification
Standard player onboarding is lightweight by design — a WhatsApp number and a verified payment source. The payment trail itself (bank/UPI) provides identity linkage. For high-value activity or suspicious patterns, we may request additional verification of the source of funds before processing further transactions.
3. Transaction Monitoring
- Deposits followed by immediate withdrawal with little or no betting activity are flagged as potential layering.
- Multiple deposits from different payment sources into one ID are flagged.
- Structuring — splitting large amounts into many small transactions — is flagged.
- Accounts transacting on behalf of others are suspended.
4. No Third-Party Payments
We do not accept deposits from, or send withdrawals to, any account not registered to the player. If a third-party payment is detected, the transaction is reversed where possible and the ID may be permanently closed.
5. Record Keeping
Transaction records are retained securely for as long as required for operational and dispute-resolution purposes. Records of flagged activity are kept for a minimum of five years.
6. Staff Responsibility
Every support team member is trained to recognise the red flags above and must escalate suspicious activity to the compliance lead immediately. No team member may tip off a player about an ongoing review.
7. Cooperation with Authorities
Where required by applicable law, we will cooperate with lawful requests from competent authorities regarding suspected financial crime.
8. Contact
Questions about this policy or a frozen transaction? Reach the team via the Contact Us page or WhatsApp support, available 24/7.