Responsible Gaming
Last updated: 8 July 2026
Cricket betting on GoExch9 is meant to be entertainment — never a source of income, never a way to solve money problems. This page sets out our commitments and the practical rules every player should follow.
18+ only. Betting involves financial risk. If gambling has stopped being fun, stop playing and seek help — it is a sign of strength, not weakness.
Our Commitments
- Strictly no service to anyone under 18 years of age.
- A low ₹100 minimum deposit so nobody is pushed to commit big money.
- No pressure tactics — our team will never urge you to deposit more.
- Fast withdrawals so your money is never held hostage on the platform.
- On request, we will freeze or permanently close your ID — no questions asked.
Golden Rules for Players
- Set a budget before the match starts — decide the maximum you can afford to lose this month and never cross it.
- Never chase losses. A losing day stays a losing day; doubling stakes to "recover" is how small losses become big ones.
- Never borrow to bet. No loans, no credit cards, no money meant for family expenses.
- Set time limits. If you are betting every session of every match, take a break.
- Balance is entertainment spend — treat it like a movie ticket, not an investment.
Warning Signs of Problem Gambling
- Betting with money needed for rent, food, or family obligations.
- Hiding your betting activity from family or friends.
- Feeling restless or irritable when not betting.
- Chasing losses with bigger and bigger stakes.
- Borrowing money or selling belongings to fund bets.
If two or more of these sound familiar, please stop and take a self-assessment. Message our team to freeze your ID immediately.
Self-Exclusion
Any player can request a temporary freeze (7, 30, or 90 days) or permanent closure of their GoExch9 ID via WhatsApp support. Once frozen, the ID cannot be reactivated until the chosen period expires. Remaining balance is settled to your registered account before the freeze takes effect.
Getting Help
- iCall (TISS): +91 9152987821 — free psychosocial helpline (Mon–Sat, 8am–10pm).
- Vandrevala Foundation: 1860 266 2345 — 24/7 mental health helpline.
- Gamblers Anonymous: gamblersanonymous.org — international support groups and local meetings.
Contact
To set limits, freeze your ID, or talk to a human about your play — tap the WhatsApp button or visit Contact Us. Our team handles these requests with priority and full confidentiality.
